Hong Kong SAR, China, November 22, 2022 – The festive holiday shopping season is already in full swing and FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, is going all-in to help shoppers and shippers spread seasonal joy at this special time of the year.E-commerce continues to grow its share of retail spending. According to FedEx research, 80% of consumers in the Asia Pacific, Middle East and Africa (AMEA) region have increased their e-commerce spending in the last three years and over 70% think it will continue to grow in the next three years.[1] This year, e-commerce events like Black Friday and Cyber Monday which signal the final countdown to Christmas, continue to make a difference to consumers. In fact, many would like even more online shopping festivals.[2] To make the most of the season, e-tailers are looking to boost their effectiveness and are innovating their services through personalized customer offers such as onlineshoppertainment” and new payment options to attract visitors and clicks. Furthermore, 87% of e-merchants seek additional support from logistics providers to support these seasonal events.[3]
“In AMEA, the gifting season continues in the months leading up to Christmas through to Lunar New Year. Along with consumers’ intent to do more online shopping during the festive season,2 e-tailers, especially small and medium-sized businesses, are gearing up their efforts to deliver the best customer experience possible to stay competitive,” said Kawal Preet, president of the Asia Pacific, Middle East and Africa (AMEA) at FedEx Express. “As delivery is a crucial part of customer experience, we’re committed to providing businesses and shoppers with a wide range of easy-to-use solutions to make holiday shipping as easy as possible.”FedEx has flexible delivery options to give both businesses and consumers confidence through this busy season. These include:
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