For the second consecutive year, DHL Express, the world's leading international express service provider, has been named the number one best workplace worldwide in the annual list published by Great Place to Work™ (GPTW) in collaboration with Fortune Magazine.
“The recognition by Great Place to Work™ acknowledges our continuous efforts and dedication to creating an inclusive, positive and fair workplace. For a company of 120,000 colleagues operating in different settings across 220 countries, this is a remarkable achievement,” said John Pearson, CEO DHL Express. “Since the onset of the pandemic and various geopolitical challenges, each person involved in the supply chain, from couriers to hub workers, and supervisors to co-ordinators, played a critical role in helping the world navigate the emerging logistical challenges. We are a people-first company and motivated employees remain key to the excellence of our global operations. While we are truly delighted about the achievement, we will continue to strive for improvement and invest in further nurturing the best possible working environment for our teams.”
Valuing the work of its employees is key in DHL Express and the company invests annually in a number of employee initiatives: The ‘DHL's Got Heart’ initiative enables and encourages colleagues to support charitable causes they are passionate about. The ‘DHL4All’ framework which is centered on creating a culture of belonging for employees regardless of their nationality, ethnicity, ability, gender or sexual orientation is a strong driver of fair and inclusive practices. And the ‘Certified International Specialist’ (CIS) program includes inspiring training and engagement content delivered by senior leaders – employees are empowered with the knowledge they need to deliver outstanding customer service every day.
“Our people are our top priority and we are proud to contribute to the motivation of our colleagues and to create an environment where everyone can bring their authentic self, feel valued and belong,” said Fadzlun Sapandi, Executive Vice President HR, DHL Express. “Being named the World’s Best Workplace™ for the second year in a row is a fantastic achievement by our employees and our management at all levels at DHL Express. I could not be prouder of our teams and their contribution.”
“Topping the world’s Best Workplace™ ranking for the second year in a row is an impressive success for DHL Express and makes us all proud,” said Thomas Ogilvie, Chief Human Resources Officer at Deutsche Post DHL Group. “The award confirms our sustained efforts to create an attractive working environment for our employees throughout the Group, where outstanding performance goes hand in hand with appreciation and respect. This is also confirmed by Great Place to Work™, recognizing DHL business units across multiple countries and regions,” he added.
Since joining the World’s Best list for the first time in 2017, DHL Express more than quadrupled the number of surveyed employees, and the number of participating countries, positively impacting the most people around the globe of all multinational corporations Great Place to Work™ considered in 2022. It is the only company culture award in the world that selects winners based on how fairly employees are treated. Companies are assessed on their ability to create a great employee experience that cuts across race, gender, age, disability status, or any aspect of employee identity or job role.
“For companies with a global workforce, achieving a consistent experience for every employee is exponentially more difficult – and impressive,” said Michael Bush, CEO of Great Place to Work™. “Despite the many challenges facing global businesses in 2022, DHL Express has demonstrated being a powerhouse great workplace across the globe! Such exemplary achievements are backed up by an exceptional culture with a welcoming and caring environment from day 1, making safety and physical well-being top priorities and having fairness at the core of all employees’ experience across the globe.”
