2016 年，他担任 BPO、客户服务和 ISC/LLP DHL Global Forwarding Americas 副总裁一职，后来又接手了一年的空运业务，在空运业务的绩效和盈利能力方面发挥了举足轻重的作用产品与服务。2018 年，Robertson 除担任 BPO 负责人外，还被任命为 DHL Global Forwarding Americas 的信息官。

　　DHL Global Forwarding, the air and ocean freight specialist of Deutsche Post DHL Group, announced today Tim Robertson will succeed Bill Meahl as CEO for DHL Global Forwarding Americas. Meahl is retiring after a successful career that has spanned almost four decades at DHL. Robertson will be reporting directly to Tim Scharwath, CEO DHL Global Forwarding, Freight.

　　“I am thrilled to announce Tim Robertson as the new DHL Global Forwarding CEO for the Americas region. His vast experience in our industry and his vision for strong business growth will have a huge impact as we continue to expand our network,” said Meahl. “Tim has continuously improved operational standards and customer satisfaction over the years. His commitment to innovation and digitalization will move us forward across the region and only reinforce our status as the leading freight forwarding specialist.”