DHL Express 是的国际运输服务提供商，Zui近在芝加哥开设了家 DHL 全品牌、公司所有的零售运输店。1,800 平方英尺的 DHL ServicePoint 设施位于 161 N. Clark Street，位于芝加哥市中心（大使馆区）的中心地带，步行即可到达 CTA 巴士和铁路线，方便客户前往。

　　DHL Express 副总裁兼总经理 Nemer Abohasen 表示：“芝加哥是国际贸易的重要市场，由于在线购物激增，导致对我们服务的需求进一步增加。”作为我们蓬勃发展的零售战略的一部分，我们很高兴能够在芝加哥市中心扩展我们的能力，这使我们能够将行业的服务更贴近客户。”

　　新设施将帮助 DHL 管理芝加哥市场的稳健增长——该市场比去年同期（1 月至 6 月）增长了 45%，主要受企业对消费者电子商务运输的推动，这是由于COVID-19 大流行。

　　为了应对社交距离限制，该地点提供了新的安全措施，包括提前电话服务（在客户到达之前准备好标签和包装以减少在大厅的等待时间）和电话到达（DHL 货件的路边取货） . 该商店还提供人员协助和自助服务亭，以及气泡膜、包装胶带和 DHL 品牌包装盒等用品，以增强客户的零售体验。

　　为了向芝加哥强大的艺术和文化场景致敬，DHL 选择了当地艺术家、芝加哥艺术学院近期毕业生帕梅拉·哈德利 (Pamela Hadley)，她申请机会设计一件以芝加哥为灵感的艺术作品，并在店铺。Abohasen 说：“DHL 一直在寻找与我们社区建立更深层次联系的方法，而与 Pamela 的合作正是这样做的。” “我们不仅可以宣传她的才华，而且她的艺术还能帮助我们的商店直接传达芝加哥的独特个性。”

　　DHL近于今年早些时候在迈阿密开设了家全品牌商店，并在马里兰州 Silver Spring 开设了家移动 ServicePoint，并计划在不久的将来在美国各地开设其他零售店。

　　除了新的公司自有商店外，超过 7,100 家独立拥有的 DHL ServicePoint Partner 商店也在美国市场运营。他们提供 DHL Express 国际快递服务（以及其他品牌）、全球知识和专家建议，以帮助企业进入国际市场。

DHL Express, the world’s leading provider of international shipping services, recently opened its first DHL fully-branded, company-owned retail shipping store in Chicago. The 1,800 sq. ft. DHL ServicePoint facility, located at 161 N. Clark Street, is in the heart of Downtown Chicago (Embassy district) and within walking distance of CTA bus and rail lines, making it easily accessible and convenient for customers.

　　“Chicago is a critical market for international trade, and the pandemic has caused a further increase in demand of our services due to the surge in online shopping,” said Nemer Abohasen, VP and General Manager, DHL Express – Midwest U.S. “We’re thrilled to be able to extend our capabilities in the heart of Chicago as part of our thriving retail strategy, which allows us to bring our industry-leading services closer to our customers.”

　　The new facility will help DHL manage the solid volume growth in the Chicago market – which has already increased 45 percent over the same period last year (Jan – June), largely driven by Business-to-Consumer e-commerce shipping as a result of the COVID-19 pandemic.

　　In response to social distancing restrictions, the location offers new safety measures, including a Call Ahead Service (labels and packaging readied in advance of the customer’s arrival to reduce wait time in the lobby) and Call-On Arrival (curbside pickup of DHL shipments). The store also offers both staffed-assistance and self-service kiosks, as well as supplies such as bubble wrap, packing tape and DHL-branded boxes for an enhanced customer retail experience.

　　As a tribute to Chicago’s strong art and culture scene, DHL selected Pamela Hadley, a local artist and recent graduate from the School of the Art Institute of Chicago, who applied for the opportunity to design a Chicago-inspired art piece which is displayed in the store. “DHL is always looking for ways to foster deeper connections to our community and this partnership with Pamela does just that,” said Abohasen. “Not only do we get to promote her talent, but her art helps our store speak directly to Chicago’s unique personality.”

　DHL recently opened its first fully branded store in Miami earlier this year, as well as its first mobile ServicePoint in Silver Spring, Maryland – with plans in place for other retail locations across the U.S. in the near future.

　　In addition to new company-owned stores, over 7,100 independently owned DHL ServicePoint Partner stores also operate in the U.S. market. They provide DHL Express international express shipping services (among other brands), global knowledge and expert advice to help businesses reach the international marketplace.