合肥DHL国际快递网点 合肥DHL快递电话查询

　出于操作的原因，DHL会周期性的重复使用快件的运单号码。因此一旦相同运单号码的两个快件同时在运送途中时，偶尔就会导致两条快件记录同时在系统中存在。DHL正在努力消除这种现象，但是同时，我们也郑重的向您保证，尽管系统中的信息可能出现混乱，但您实际发送的快件将会得到与本公司网络内其他快件完全一致的细心的关注，确保能够到达正确的目的地。

我曾经跟踪过一票快件，得到的结果是“请联系DHL”。这是为什么？

　　当我们获得的信息不足以跟踪快件时，常会出现这样的情况。有时是由于地址不正确，因此我们需要用户澄清或者提供额外信息。*快捷的解决方式是联系客户服务部。

跟踪结果显示我的快件正发往其他的城镇，而不是原先的目的地。为什么会出现这种情况

The pickup and delivery destinations shown in DHL Express tracking results are based on the location of the service center that provides pickup and delivery services. Please rest assured that the destination of your shipment will be the same as the location you filled in the express waybill.

"The status of my shipment indicates that the destination 'Customs status has been updated', but the shipment has just left the country.". What exactly does this mean?

This status provides information about the destination customs clearance process. Please click on More Details (+) to view more details. This checkpoint allows you to know in advance whether relevant customs clearance documents need to be supplemented.

I don't have a waybill number. Can I track shipments?

Yes, in some cases, it is possible, but we strongly recommend that you record your own waybill number. "If you have sender reference information, you can use the online sender reference tracking service, otherwise you will need to contact customer service.".