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　　根据全球的快递和物流公司D HL发布的研究，电子商务正在从根本上改变美国供应链可持续性的方法。一份新的白皮书—— “生态商业：在线零售如何构建未来的可持续供应链”——认为电子商务的快速增长为减少供应链内的排放带来了直接机遇，同时也挑战了零售商、物流供应商和政策制定者 合作和创新以应对气候变化的风险。

　　DHL / Morning Consult 于 2021 年 5 月对美国消费者进行的一项调查发现，超过一半的受访者 (54%) 表示在 COVID-19 大流行期间他们的网上购物习惯有所增加， 而大多数 (60%) 表示他们愿意支付更多用于环保产品或服务。54% 的受访者表示，基于对环境可持续性的公开承诺，他们更加信任一家公司，碳排放、绿色能源、废物、替代燃料和可持续包装被确定为有助于环境的五个*重要因素。调查结果反映了供应链可持续性对未来电子商务企业竞争力的影响。

　　DHL 的白皮书在 FINN Partners 的全球供应链、物流和运输业务部的支持下制作，并融合了 DHL 在美国的快递、供应链和电子商务业务部门的高管的见解，详细研究了以下五个部分从可持续发展的角度来看，电子商务供应链*为暴露——一英里、英里和中间一英里、仓储、包装和退货。它强调，的影响可能来自三个关键的重点领域：更清洁的能源，通过运输车队和仓储业务的更多电气化；在数据和技术的支持下提高效率；和环保材料，特别是在包装方面。与传统零售相比，电子商务已经在许多领域对环境产生了积极的影响，例如用送货车代替单次往返的多次乘用车旅行，以及加快对绿色运输和仓储技术的投资。在其他领域，一些趋势的潜在负面影响，例如靠近客户的小型仓库的激增，正在被其他影响所抵消，例如优化零售网络以及引入更绿色的能源供应和自动化设备。白皮书还涉及航空、电动汽车充电基础设施和包装等领域，这些领域可能需要进一步的技术创新或政策制定者的支持才能完全消除排放。例如用送货车代替单次往返的多次乘用车旅行，并加快对绿色运输和仓储技术的投资。在其他领域，一些趋势的潜在负面影响，例如靠近客户的小型仓库的激增，正在被其他影响所抵消，例如优化零售网络以及引入更绿色的能源供应和自动化设备。白皮书还涉及航空、电动汽车充电基础设施和包装等领域，这些领域可能需要进一步的技术创新或政策制定者的支持才能完全消除排放。例如用送货车代替单次往返的多次乘用车旅行，并加快对绿色运输和仓储技术的投资。在其他领域，一些趋势的潜在负面影响，例如靠近客户的小型仓库的激增，正在被其他影响所抵消，例如优化零售网络以及引入更绿色的能源供应和自动化设备。白皮书还涉及航空、电动汽车充电基础设施和包装等领域，这些领域可能需要进一步的技术创新或政策制定者的支持才能完全消除排放。一些趋势的潜在负面影响，例如靠近客户的小型仓库的激增，正在被其他影响所抵消，例如优化零售网络以及引入更绿色的能源供应和自动化设备。白皮书还涉及航空、电动汽车充电基础设施和包装等领域，这些领域可能需要进一步的技术创新或政策制定者的支持才能完全消除排放。一些趋势的潜在负面影响，例如靠近客户的小型仓库的激增，正在被其他影响所抵消，例如优化零售网络以及引入更绿色的能源供应和自动化设备。白皮书还涉及航空、电动汽车充电基础设施和包装等领域，这些领域可能需要进一步的技术创新或政策制定者的支持才能完全消除排放。

　　“COVID-19 进一步加速了电子商务的兴起，现在它已成为 DHL Express 国际企业对消费者和企业对企业货运增长的重要推动力，因为我们摆脱了大流行，”DHL Express USA 执行官 Greg Hewitt 说。“与此同时，过去 18 个月也凸显了全球供应链中弹性和可持续性的重要性。我们的电子商务客户已经展示了他们建立创新、性业务的能力，并比消费者的期望一步。这项研究为那些希望在环境问题上引导他们在供应链中集中精力的电子零售商提供了实用的见解。作为致力于实现雄心勃勃的环境目标的物流，

　　“电子商务正在从根本上重塑我们客户的供应链，挑战他们重新设计运输和仓储网络，以满足客户跨多个渠道的需求，应对贸易和库存流动的变化，并对市场做出更快的反应，”Kraig 说。 Foreman，DHL 供应链北美区电子商务总裁。“与此同时，我们 DHL Supply Chain 认为这是一个历史性的机会，可以通过在考虑效率和减少排放的情况下重新设计流程，在各个阶段利用新的、更环保的技术，自下而上地建立更可持续的供应链。订单周期，并在包装和循环经济等领域探索创新理念。”

　　2021 年 3 月，德国邮政敦豪集团公布了新的可持续发展路线图。公司重申其到 2050 年实现交通相关净零排放的雄心勃勃的目标，还承诺投资 70 亿欧元用于绿色解决方案，将其电动汽车车队扩大到全球 80,000 辆，并增加可持续燃料在长途运输中的份额2030. 在美国，DHL Express 于 2020 年在迈阿密启动了电动货运自行车试点，并在其一英里交付业务中继续部署替代和电动车辆，其超过 10% 的车队使用替代燃料来源，包括曼哈顿的 绿色车队。该公司的 DHL 供应链合同物流部门采购其美国仓库所用能源的 来自可再生资源，并引入了绿色解决方案和报告工具，以帮助客户减少其供应链中的碳足迹。DHL eCommerce Solutions 于 2021 年推出了一项新的碳中和 Expedited Max 国内包裹递送服务。其货运代理部门 DHL Global Forwarding 从 2021 年 1 月起对全球所有小于集装箱的海运货物进行了脱碳处理。

　　E-commerce is fundamentally changing approaches to supply chain sustainability in the United States, according to new research published by DHL, the leading global express and logistics company. A new white paper – “ECO-mmerce: How online retail can build the sustainable supply chain of tomorrow” – argues that the rapid growth of e-commerce is bringing immediate opportunities to reduce emissions within the supply chain while also challenging retailers, logistics providers and policy-makers to collaborate and innovate to address the risks of climate change.

　　A DHL / Morning Consult survey of U.S. consumers in May 2021 found that more than half of respondents (54%) indicated their online shopping habits increased during the COVID-19 pandemic, while the majority (60%) said they are willing to pay more for environmentally friendly products or services. 54% stated they put more trust in a company based on public commitments to environmental sustainability with carbon emissions, green energy, waste, alternative fuels and sustainable packaging identified as the five most important factors in helping the environment. The survey results reflect the influential role that supply chain sustainability will play in the competitiveness of e-commerce businesses in the future.

　　DHL’s white paper, produced with the support of FINN Partners’ Global Supply Chain, Logistics & Transportation Practice, and incorporating insights from executives of DHL’s express, supply chain and e-commerce business units in the U.S looked in detail at the five segments of the e-commerce supply chain that are most exposed from a sustainability perspective – the last-mile, first and mid-mile, warehousing, packaging and returns. It highlighted that the greatest impact is likely to be derived from three key areas of focus: cleaner energy, through more electrification of transportation fleets and warehousing operations; increased efficiency, supported by data and technology; and eco-friendly materials, particularly in packaging. E-commerce is already having a net positive impact on the environment compared to traditional retail in a number of areas, such as replacing multiple passenger car trips with single round trips with delivery vans and accelerating investments in greener transport and warehousing technologies. In other areas, the potentially negative impact of some trends, such as a proliferation of smaller warehouses closer to customers, is being offset by other effects such as the optimization of retail networks and the introduction of greener energy supplies and automated equipment. The white paper also addresses areas, such as aviation, electric vehicle charging infrastructure and packaging that will likely require further technological innovation or support from policymakers in order to totally eliminate emissions.

　　“The rise of e-commerce has been further accelerated by COVID-19, and it is now well established as a significant driver of growth for DHL Express in international business-to-consumer and business-to-business shipments as we emerge from the pandemic,” said Greg Hewitt, CEO, DHL Express USA. “At the same time, the last 18 months have also underscored the importance of resilience and sustainability in the global supply chain. Our e-commerce customers have already demonstrated their ability to build innovative, disruptive businesses and to be one step ahead of consumer expectations. This research provides practical insights for those e-tailers that wish to lead on environmental issues on where they should focus their energies within their supply chain. As a logistics leader that has committed to ambitious environmental targets, it also supports our own understanding of how we can best support them on that journey and where our investments in green solutions and technologies, such as electric vehicles, can be most effective.”